Terms of Purchase

1. Subscription Plans

PropertyGuru Nigeria offers subscription plans that allow real estate agents and agencies to list and promote properties on the platform.

Each subscription plan provides different listing limits and platform features. Details of the available plans are displayed on the platform pricing page.

Users may upgrade or change plans based on their business needs.

2. Free Trial

PropertyGuru Nigeria may provide a 14-day free trial that allows new users to explore the platform and list a limited number of properties.

PropertyGuru Nigeria reserves the right to modify or discontinue the free trial offer at any time.

3. Payments

Payments for subscription plans are processed through secure third-party payment providers.

Users agree to:

• Provide accurate billing information
• Use authorized payment methods
• Pay all applicable subscription fees

Failure to complete payment may result in restricted platform access.

6. Refund Policy

Payments made for subscriptions are generally non-refundable.

However, refunds may be considered in exceptional circumstances such as:

• Billing errors
• Duplicate payments
• Technical issues preventing service access

7. Cancellation

Users may cancel their subscription at any time through their account settings.

When a subscription is cancelled:

• The current subscription will remain active until the end of the billing period
• Access to paid features may end after the subscription expires
• No partial refunds will be issued for unused subscription periods

10. Contact for Billing Issues

Users experiencing billing issues may contact the PropertyGuru Nigeria team: